Where is your coffee roasted?
All Kross coffee is roasted and packed at our roastery in Chania, Crete.
Whole bean or ground?
Every coffee comes as whole beans or ground for your brewer: espresso machine, moka pot, V60, Chemex, AeroPress or French press. Choose on the product page.
How much is shipping and how long does it take?
Free in Greece over €30 and across the EU over €80. See Shipping & delivery.
How do subscriptions work?
Choose your coffee, how much and how often (every 2 or 4 weeks). Pause, skip or cancel anytime from My Account. Shipping in Greece is free on every delivery. See subscriptions.
How can I pay?
By card or PayPal.
Can I get an invoice for my business?
Yes. At checkout choose “Invoice (for businesses)” and add your company name, VAT number, tax office and business activity.
Do you supply cafés and offices?
Yes. See Wholesale, or our office coffee subscription.
Do you sell gift cards?
Yes. See Gift cards.
How do I brew it?
Every coffee page has the recipe we use at the bar, and our brew guides go step by step.
Something wrong with your order?
Email us at info@krosscoffeeroasters.com with your order number and what happened, and we will make it right.
Anything else: contact us.